Shipping & Returns

Payments: We gladly accept the following payment methods: Cash, Check, MoneyOrder, Cashier's Check, Paypal, Visa, Master Card, Discover and Debit Cards.

Returned Checks:
A $30 returned check fee will be charged for each check made payable to Rapid Wave Media LLC that is returned by the bank for non-payment.

Deposits :
Deposits are non-refundable. Deposits also guarantee the remaining balance will be remitted upon work completion. The balance remaining will be due upon completion of work. All orders should be picked up within 5 business days. A storage fee of $5.00 per day will be assessed beginning on the 6th business day.

Returns Policy (for shipped orders only): If we have made an error on our end, we would like to make it right. In those pre-approved cases, customers will be provided an exchange only of the same product when the product is in the condition in which it was shipped to the customer. For items damaged on receipt, refuse shipment. Please call our office at (334) 356-5524 to make arrangements if unable to refuse shipment.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

 

Refunds: We do NOT guarantee delivery dates. Double-check artwork. NO REFUNDS, EXCHANGES, OR STORE CREDITS FOR ANY REASON.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Rapid Wave Media LLC does not guarantee delivery dates, however we may offer estimated delivery dates.